Henrietta Mug

We provide free worldwide shipping for all of our orders regardless of value.

Gifts are free & welcome, simply enter the recipient's delivery details during checkout, and we'll take care of the rest. No prices will be left on the parcel.

Shipping to rural areas is not a problem and there will be no additional charges.

All of our parcels are tracked, insured and will be delivered by your local nationwide courier company.

We will send you an email containing a tracking number once the product has been dispatched from our manufacturer.

Returns

At Mademoiselle we value our customers and give them full peace of mind with a 30-day return period if their product isn't as described. 

Our policy lasts 30 days after your order has been delivered. If 30 days have gone by since your product(s) were delivered, then we will NOT be able to offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.